Frequently Asked Questions

How do I know if my payment is secure?

All payments are processed via PayPal. We do not receive any of your payment details. 

When should I expect to receive my order?

All orders placed before 2pm Monday - Friday will be sent the same day. You should expect to receive your order in 1-3 business days (with the exception of pre-ordered items, please see time scales stated on the product description).

How much is delivery?

We have various options available for delivery, these prices can be found at checkout. Spend over £40.00 to receive free delivery.

What does pre-order mean?

We offer some items on a pre-ordered only basis, this means we only order in items that have been ordered. This means we are able to offer the product to you at a competitive rate.

What if I need a pre-ordered item sooner than the time scale stated?

If you have a special occasion coming up and need your item sooner, please contact us via email and we will do our very best to meet your needs.